Some Of The Latest Stats On Reverse Logistic
#1. Returns Policies Win Customers Over.
Even though returns can be a real headache for you and your team, they’re a big pain point for shoppers.
#2. Top Reasons for Returns.
According to Invespcro.com, 79 percent of your customers want free return shipping. That’s because they often send products back at phenomenal rates for a few specific reasons.
#3. Holiday Season Ups and Downs.
According to the National Retail Federation’s research, 2017’s holiday season saw a 5.5 percent increase in overall spending, to $692 billion. Unfortunately, this also translated into about six million packages returned through UPS during the first week of January (just a bit over their projected 1.4 million returns).
#4. Even Fortune 500 Companies are Taking Advantage of 3PLs.
According to reporting by Trinity Logistics, the use of 3rd party logistics by Fortune 500 companies has grown exponentially in the last 15 years. Why the jump in usage? Saving time, saving money and delegating the challenges that come with order management are among the top reasons.